Privacy Policy
1. Data we collect
We collect only the information necessary for the proper operation of the service. This includes:
- Account information: name, email address, encrypted password.
- Usage data: pages visited, actions performed, frequency of use.**
- Technical information: IP address, browser type, operating system, device identifiers.**
- Content you submit: files, text, comments submitted through the application.
- Billing information: processed by our third-party payment provider; we never store card numbers.**
2. How we use your data
The data collected is used to:
- Provide, maintain, and improve the service.
- Send you communications related to your account.
- Analyze usage trends in an aggregated and anonymized manner.**
- Comply with our legal obligations and prevent fraud.
We do not sell your personal data to third parties.
3. Sharing with third parties
We only share your information with:
- Service providers: hosting, payment, and analytics providers who are bound by confidentiality agreements.
- Legal authorities: only when required to do so by law or court order.
- Successors: in the event of a merger or acquisition, with prior notice.
In all cases, the transfer is limited to what is strictly necessary.
4. Cookies and similar technologies
Certain usage measurement features are enabled to help us understand how the product is used and improve the user experience.
The data collected is processed in an aggregated and anonymized manner. It is not used for advertising purposes or for individual profiling for marketing purposes.
5. Data retention
Your data is retained for as long as your account is active or as necessary to provide you with the service. When your account is closed:
- As part of the proof of concept, data may be retained until the end of the testing period, then deleted or anonymized, unless otherwise required by law.
- Certain data may be retained longer if required by law (e.g., billing data).
- Aggregated and anonymized data may be retained indefinitely for statistical purposes.
6. Your rights
In accordance with Quebec's Law 25 and applicable legislation, you have the following rights:
- Access: obtain a copy of your personal data.
- Rectification: correct inaccurate information.
- Deletion: request the deletion of your data.
- Portability: receive your data in a structured and machine-readable format.
- Objection: object to certain processing activities, particularly for marketing purposes.
- Withdrawal of consent: at any time, without affecting the lawfulness of prior processing.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
7. Security
We implement appropriate technical and organizational measures to protect your data: encryption in transit (TLS), encryption at rest, strict access controls, and regular audits.**
Although we implement advanced security measures, no system is completely secure. In the event of an incident affecting your data, we will notify you promptly, in accordance with legal requirements.
8. Minors
HeadsUp Scouting is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe that a minor has provided us with information, please contact us and we will promptly delete it.
9. Changes to this policy
We may update this policy periodically. In the event of a significant change, we will notify you by email at least 30 days before it takes effect.
Continued use of the service after this period constitutes acceptance of the new terms.
10. Contact us
For any questions regarding this policy or your personal data:
- Joint Data Protection Officers: Vincent Cadieux (Chief Technology Officer), Gabriel Lavoie (Chief Executive Officer) **
- Email: [email protected]